Last Updated: October 19, 2025
Welcome to formula: SHEA. Please read these Terms and Conditions carefully before using our website, formulashea.com, and purchasing our products.
By accessing or using our site, you agree to be bound by these Terms.
1. General Information
formula: SHEA is a small, independent skincare brand offering handcrafted shea-based products for personal use.
All products are made in small batches with natural ingredients.
We operate as a sole proprietorship and are not a registered LLC.
2. Use of Our Website
By using our site, you confirm that you:
- Are at least 18 years old, or have permission from a parent/guardian.
- Will not use our products or website for any unlawful purpose.
- Agree to provide accurate and current information when making a purchase.
3. Product Information
We strive to describe our products as accurately as possible.
However, natural variations may occur in color, texture, or scent since our products are handmade.
We do not claim to diagnose, treat, cure, or prevent any medical condition.
Always perform a patch test before full use and discontinue use if irritation occurs.
4. Orders and Payments
All prices are listed in USD.
We accept major credit cards and payment methods provided through our website’s secure checkout system.
We reserve the right to cancel or refuse any order if we suspect fraudulent activity or errors in pricing.
5. Shipping and Delivery
We currently ship within the United States only.
Shipping times vary based on destination and carrier.
Once your order has been shipped, we are not responsible for delays, lost packages, or damage during transit.
If an issue arises, please contact us and we’ll do our best to assist.
6. Returns and Refunds
Due to the nature of skincare products, we do not accept returns or exchanges for opened items.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [email protected] with photos, and we will work to resolve the issue.
7. Intellectual Property
All content on this website — including text, images, branding, and product descriptions — is owned by Formula: Shea.
You may not reproduce, copy, or use any material without written permission.
8. Limitation of Liability
By purchasing from formula: SHEA, you agree that:
- Our products are for external use only.
- We are not liable for allergic reactions, misuse, or outcomes outside our control.
- Our maximum liability is limited to the amount you paid for the product in question.
9. Privacy
Your privacy is important to us.
We only collect information necessary to process your orders and will never sell or share your personal data.
For more details, please review our Privacy Policy.
10. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page with the updated date.
Your continued use of our website after changes means you accept the updated Terms.
11. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
📧 [email protected]
🌐 formulashea.com